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Store Policy

30-Day Satisfaction Guarantee with Tag and Receipt Requirement

Return Policy

At SEAM, we value your satisfaction as our customer, and we are committed to providing you with a seamless shopping experience. Our enhanced return policy not only benefits you but also ensures a fair and manageable process for our store.

Return Period: Enjoy a generous 30-day return period from the date of purchase. We want you to have ample time to evaluate your purchase and make sure it meets your expectations.

Eligibility Criteria: To be eligible for a return, the item must be unused, in its original packaging, and with the original tags attached. This policy helps us maintain the quality of our products and enhances the overall shopping experience.

Required Documentation:

  • Receipt: A valid proof of purchase is required for all returns. Please include the original receipt with your returned item.

  • Tags: The original tags must be attached to the item to qualify for a return.

Customer Convenience, Owner Benefit:

  • Efficient Process: By adhering to our return policy, customers contribute to a smoother return process, minimizing disruptions to store operations.

  • Reduced Fraud Risk: Requiring a receipt and original tags helps prevent fraudulent returns, protecting our business and allowing us to continue providing exceptional products and services.

Return Process:

  • Customer-Centric Assistance: Contact our customer service team at 248-870-1581 to initiate the return process. We are here to assist customers promptly and professionally.

  • Shipping Responsibility: Customers are responsible for return shipping costs, unless the return is due to an error on our part or a defective product.

Refund Processing:

  • Quick Turnaround: We aim to process refunds within 7-10 business days after receiving and inspecting the returned item.

  • Original Payment Method: Refunds will be issued to the original payment method, contributing to a straightforward and transparent transaction process.

Exceptional Customer Experience:

  • Customer Loyalty: A hassle-free return policy encourages customer loyalty, fostering positive relationships and repeat business.

  • Positive Reviews and Reputation: Satisfied customers are more likely to leave positive reviews and recommend our store to others, contributing to a strong and positive reputation in the market.

Contact Information: For any questions or concerns regarding our return policy, please contact our customer service team at 248-870-1581.

Thank you for choosing SEAM. Our enhanced return policy is designed to benefit both you, our valued customer, and our store, ensuring a mutually positive shopping experience. We appreciate your business and look forward to serving you again.

Privacy & Safety

Privacy Policy for SEAM NEWYORK

Effective Date: 12/30/2023

At SEAM NEWYORK, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. By using our services, you consent to the practices described in this policy.

1. Information We Collect

a. Personal Information:

  • When you create an account or make a purchase, we may collect personal information such as your name, email address, shipping address, and phone number.

b. Payment Information:

  • To process your transactions, we collect payment details, including credit card information, through secure payment gateways.

c. Browsing Information:

  • We may collect non-personal information such as your IP address, browser type, and device information to enhance your online shopping experience.

2. How We Use Your Information

We use the collected information for the following purposes:

a. Order Processing:

  • To fulfill your orders, process payments, and provide shipment updates.

b. Account Management:

  • To manage your account, including order history, preferences, and communication preferences.

c. Communication:

  • To send you promotional materials, newsletters, and updates about our products and services (you can opt-out at any time).

d. Website Improvement:

  • To analyze website usage and trends, and enhance our website's functionality and user experience.

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except for the purpose of order fulfillment and related services. Your information may be shared with:

  • Payment processors for transaction processing.

  • Shipping partners for order delivery.

We may disclose your information to comply with legal obligations or protect our rights and interests.

4. Security

We implement industry-standard security measures to protect your personal information. However, no online transmission or electronic storage is 100% secure. We strive to maintain the confidentiality of your information, and you should also take steps to protect your personal data.

5. Cookies and Tracking

Our website may use cookies to enhance your browsing experience and track website usage. You can configure your browser to reject cookies, but this may limit certain functionalities.

6. Your Choices

You have the right to:​

  • Opt-out of marketing communications.

  • Disable cookies through your browser settings.

7. Updates to the Privacy Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page, and the effective date will be updated accordingly.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us.

By using our website and services, you agree to the terms outlined in this Privacy Policy.

SEAM NEWYORK.

Payment Methods

- Credit / Debit Cards
- PAYPAL

- In Person

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