Shipping policy
Last updated: January 1, 2026
At Seam New York, each order is handled with care. Below you’ll find details on shipping timelines, delivery expectations, and international orders.
Order Processing
Orders are typically processed within 1–3 business days, unless otherwise noted on the product page. Orders placed on weekends or holidays will be processed on the next business day.
Once your order has shipped, you’ll receive a confirmation email with tracking information.
Domestic Shipping (United States)
We ship throughout the United States using trusted carriers.
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Estimated delivery: 3–7 business days after shipment
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Shipping rates are calculated at checkout
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Delivery times are estimates and may vary due to carrier delays
International Shipping
Seam New York ships worldwide.
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International shipping rates and delivery times are calculated at checkout
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Delivery timelines vary by destination and customs processing
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International orders may be subject to duties, taxes, and customs fees imposed by the destination country
These fees are the responsibility of the customer and are not refundable.
Tracking Your Order
Once your order ships, you’ll receive tracking details via email. Please allow up to 24 hours for tracking updates to appear after shipment.
Shipping Delays
While we aim to meet all estimated delivery timelines, Seam New York is not responsible for delays caused by shipping carriers, customs clearance, weather conditions, or other circumstances beyond our control.
Incorrect or Incomplete Addresses
Please ensure your shipping address is accurate at checkout. Seam New York is not responsible for orders delayed, lost, or returned due to incorrect or incomplete address information provided by the customer.
Lost or Stolen Packages
Seam New York is not responsible for packages marked as delivered by the carrier. If your package appears lost or stolen, please contact the carrier directly and notify us so we can assist where possible.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging. We’ll work quickly to resolve the issue.
Questions?
If you have questions about shipping, delivery, or tracking, please reach out through our Contact page and our team will be happy to assist.